Thank you to everyone who had so many things to say in your reviews! Would you like to share your Downtown Roofing Repairs experience? Let us know how we’re doing – drop us a line today!
Due to the previous wind storms in Ontario, I was left with some damaged roofing and vinyl siding. I called this company, and they came quite promptly. They had manners, and were quite quick at their jobs. Kudos.
- Rick S., Oshawa
Our 12yr old downtown Toronto townhouse roof was in need of either two major leak repairs or a re-shingling throughout. We opted for the later given the cheap shingle we inherited when we bought the house. Under advisement we got quotes from multiple roofing companies; all found through HomeStars and all with high ratings. We received a very wide range of customer service and quotes. My ultimate choice and experiencing with Downtown Roofing was second to none. You get the professionalism and quality of a larger company, but the client care and response of a small company.
From my initial phone call, Joe was standing in my front hall within an hour to do the evaluation. He even returned a day later with the "TALL" ladder and his son so that he could get up and personal with our roof and solidify his free estimate quote. I am not the type to "just go with the lowest price" as honesty, reliability and accountability of one's work go a long way for me. Joe and his son Aaron checked all of these boxes and just so happened to also bring in the lowest quote to boot (inclusive of the highest quality materials and more thorough sealing of the roof)!
Bottom line on Downtown Roofing ...professional!, on-time!, on-budget!, and cleaned up the site was impeccable post completion! I HIGHLY recommend Downtown Roofing!
- Chris, Toronto
Great job and value. Very cost effective vs other quotes and Joe will always call you back. Joe and his son Aaron gave me an honest quote, and completed the job within a few days. They repaired my flat roof, and reshingled the front. I would recommend them to anyone.
- Gareth D., Toronto
Downtown roofing was exceptional. It all started when Aaron Dunphy came out to my house to assess the situation. From that moment until the work was completed the service was excellent. I would recommend these guys to anyone with roofing issues.
Thanks Aaron and crew,
- Jesse, Scarborough
Our roof was in need of some repair and Joe Dunphy and his crew did an excellent job. Not only were they very careful around the house/roof – they were quite fast.
- Homeowner in Toronto
I contacted 6 roofing companies, was impressed by Joe over the phone and in person. It was in January/February when I had a broken eavestrough, a garage roof re-shingled and flashing put on. Both jobs were done with expertise, cleanliness and no damage to the property. Joe and his crew are fantastic and I would highly recommend this company to anyone, anywhere.
- K.L.P., Scarborough
During a wind storm we heard a hammering noise and realized it was part of our roof that was flapping in the wind at the corner of our house! Afraid the roof might partially break off, or worse- it might start raining and damage the front part of our house, I put in some frantic calls to see if anyone could come and fix it. It was Sunday and all I got were call centres and answering services or "we don't work on Sundays." When I called Joe he was doing his groceries and was close enough to our home that he offered to come by to have a look.
He was there within the hour, climbed up to have a look and put in a few nails to keep it together until we could get a real crew up there. Joe didn't assume the job was his and said "you likely want to get a few quotes first." Nope. He helped us out when no one else would and I gave him the job on the spot. He was back in a few days with a small team and replaced a small part of our roof. When it comes time to replace or re-tile our roof I know who I'm calling.
- John, East Toronto
We evaluated four roofers, including three from HomeStars and one 'budget' roofer. The budget guy was indeed cheap, but it was clear we were getting a much lower quality roof in terms of materials and attention to detail. Downtown Roofing was a better price than the top roofers on the HomeStars listing and offered the same service and materials. In fact, things other roofers extolled as examples of their premium service (e.g., cleaning out the gutters after the job), Downtown didn't mention but just included.
The roof was installed in September and took longer to install than anticipated because a couple of their crew were off sick, but it was no problem. After we paid the bill, we noticed in better light that the flashing wasn't done as well as we would have liked. We called and found out their metal guy was one of the sick members of the crew. They promised to send him out to replace all the flashing once he was back at work. True to their word, they arrived as agreed and ripped off their previous work and re-did it. We were impressed since we'd paid the bill and didn't think we'd see them again. Our eaves trough cleaner was here last week and came to the door to ask who'd done our roof. He said it was a great job and he'd be recommending Downtown Roofing to his clients.
- Leslie, North Toronto
We needed some roof repairs before winter arrives and Downtown Roofing did an excellent job. They came when they said they would to give us an estimate. The work was completed on schedule and within the quoted price. It is great to find a company stands behind its promises, price and delivery. Many thanks to Downtown Roofing for a job very well done.
- Peter M., Leaside
We had a relatively small job to do: replace the cedar shingles on a bay window. I knew that it was a small job, but I wanted to get it done before the decaying and missing shingles led to more serious problems. A big, well known Toronto roofing company with a reputation for being very expensive (and who I later found had terrible reviews on HomeStars) quickly gave a quote of about $3500 for a bit of roof that is only the size of a dining table. I found HomeStars and called a couple of the highly recommended companies. Most didn't even call me back even after a few calls (very annoying). Joe was the only one that did. Although he's clearly busy and it was a small job, he was great to deal with. He quoted for both replacing the cedar shingles with cedar or with architectural shingles. The quotes for both were reasonable and I went for the latter (Joe also recommended a masonry company for repairing our chimney, who also turned out to be excellent). The work was very well done with no mess or fuss by Joe's son for slightly less than the quote (~$1000 in the end). I actually never met either of them in person and didn't realize that the work was done because I got home after dark. Joe is clearly an honest businessman who takes pride in his work. I highly recommend his company.
- John, Near Queen & Ossington
Downtown Roofing was referred to me by another friend of mine (we are both Realtors) about 8 years ago. Since then I have used him for every property I have owned and he is the ONLY roofing referral that I give to my clients. He has an old fashion business sense that makes you feel very confident in the quality of work and you can trust that he stands by his work. Joe's pricing is very fair and the workmanship is excellent. Too many times in the course of selling homes, poor roof installations cause issues for the homeowner trying to sell...you won't have that problem with this company. Joe will also talk you out of a new roof if he thinks you can wait...how often does that happen with a contractor? Don't look any further for a roofing company....you will be a very satisfied customer and you will have a good quality installation.
- Mike & Shari
We had so much snow on the roof top and an ice dam had formed, causing a leak into the living room on a Saturday afternoon. I called Joe right away, he answered the phone himself and sent out a workman promptly the next day, which was a Sunday. Snow was shuffled off the roof and there's no more leaking. Joe and his workers are reliable and hard working.
- Anne, Toronto
I've been referring Joe to my clients for years now and have never had anything less than positive feedback about him. He's honest, very fair with his pricing and (the thing that impressed me before I hired him for my own roof the first time) he swept the neighbour’s veranda!
- Catherine, Leslieville
Downtown was very responsive to my call and actually walked the roof to give me quote (as opposed to some other companies). Owner's son Aaron supervised a large team and did a good job of re-shingling our roof efficiently. I requested the owner be on-site and he did check everything over before the crew left. The site was left clean and 6 months later we have no complaints. The idea of a 'tune-up' of our flat roof was theirs, and did lower the price.
- Hugh, Leslieville
We found Joe on HomeStars. He was courteous, professional and prompt from the beginning. His estimate was reasonable and fell right in the middle of all the quotes we'd received. His crew arrived on time, completed the job on time and left our property cleaner than when they arrived! Since the installation we've had several major downpours with no leaks and no overflows. An excellent job was done! About a year after the roof was installed a leak developed. When I went up on the roof, I found a puncture in the roofing membrane (most likely caused by an accidental slip of an electrician's drill). I called Joe and later that day, his son Aaron came out and patched the hole, free of charge! Since then there has been a torrential downpour and no sign of the leak whatsoever! Not only does Downtown Roofing do a spectacular initial job, they follow-up with a speed and efficiency that is truly impressive.
- Dale, Riverdale
On time, on price, great clean up. Friendly and professional. 3 referrals to others about this company. Highly recommended. Started at the exact time they said they would. Very happy with their work.
- Mac, Toronto
Joe and his crew (including son Aaron) were professional and so obliging. Joe came to my home to give me a quote the same day he received my call and was so helpful. I trusted him immediately. They began the job a few days later. They cleaned up daily and were so respectful of our property. I would not hesitate to recommend his company.
- Naomi, North Toronto
Great service started right from the beginning: Mr. Dunphy reformatted his quote so we could compare it easily to others. The work started on time, but the weather didn't cooperate. Mr. Dunphy called every day to let us know if that day’s forecast would allow his crew to continue working. Not only did the crew do an excellent job, one crew member spent a day in the pouring rain clearing away the debris.
- Jane, Riverdale
We were in need of a new roof and called several companies to look at the job. Joe was over without delay and was always available to take our calls. He ped off samples and was able to start the job as soon as the weather would allow. His crew was efficient, professional and honest about answering any questions we had. The job was done on time and with no mess.
- W., Toronto
I'm glad to see so many positive reviews for Joe – he really is the most honest guy in roofing. I was quite happy with his service (before giving me an estimate he actually went up on the roof – imagine), and everyone I've referred him too has been very happy also.
- Anne, Danforth
Joe and his roofers spotted a problem with our roof while re-shingling our neighbour's house. Because of the direction of the roof, one side has weathered faster than the other. He recommended replacing only the worn side because the good side still has several years left in it and that would help keep our costs down. They did a great job and left the site looking so clean that you'd never know they had been there. Joe gave me a great looking roof and a good feeling from the whole experience.
- M, High Park
I called Joe from Downtown Roofing and two days later my new roof was in place. Installer Aaron was polite, answered my questions and kept the site clean. I am very happy with the quality, price and overall installation of my new roof. Great work at a reasonable price.
- Rob C., Toronto
They did a great job and were totally on time. So much so that I called them to find out when they would be coming to do the work and they told me that it was already done. I didn't even know they'd been there they had done such a quick and clean job. Pricing was very reasonable and a 10 year guarantee on the work made it totally worthwhile.
- Russell, Brockton
Great roofing and good prices. Guy who owns it knows his stuff and doesn't charge a fortune. Feel like he knows what he is talking about and not going to gouge the customer.
- Niagara Gal